FAQ
1
What countries do you ship to?
We are currently shipping to Australia. For international please message us.
2
How long does shipping take?
We offer Standard shipping and Express shipping. Our typical shipping time varies by location. Capital cities typically receive parcels within 1- 2 days, while rural areas can take up to 7-10 days depends on your location.
3
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal for payment.
4
Can I return or exchange an item?
Yes, you can! Item must be returned within 14 days. Please refer to our Return & Exchange Policy page for the complete details.
5
How can I contact customer service?
We're here to help! You can reach us via email using our contact form, live chat on our website, or through our social media channels.
6
Is my payment information secure?
Absolutely. We take your security very seriously. All transactions are encrypted and your data is securely stored.
7
Can I get advice on how to use your products ?
Of course! You can check tutorial video on our website. Additionally, you can always reach out to our customer support team for personalized advice.
8
Do you offer gift cards?
Yes we will soon offer gift card in near future.